Seafarer Help

Website design/build for the support directory provided by International Seafarers’ Welfare and Assistance Network (ISWAN).

Seafarer Help, the flagship project of ISWAN, was originally a one-page site, but working with long-term Craft CMS development partner Joomkit, we reimagined and redesigned it into the dynamic multilingual one-stop destination for seafarers who need advice or assistance worldwide.

This Seafarer Centre Directory, a key part of the site, is built to automatically geocode new centres as they are added, so they appear on the map. We also used the internal API tools to build a feed that allows all directory content to be available to trusted partners and also drives mobile applications including Shoreleave from the ITF Seafarers’ Trust.

The visual design evolved from the core brand and the requirement to optimise page-load speed as the majority of users will have severely limited data connections. We created a set of custom icons for the library of downloadable resources and made careful use of their extensive image library.

The mobile-first designs had to cope with many constraints including multilingual content, RTL language support and slow/mobile data connections – Craft CMS handles all of this effortlessly.


Seafarer Help – icons

Ship shapes

One of the key parts of the service is the library of health resources available for download. These tackle a diverse range subjects from the sensitive (mental health, STIs & HIV and COVID-19) through to fitness, food safety and skin care!

We created a full suite of iconography to help bring these up to date and align with the other graphics created for the site such as the helpline service icons.

Skills & tools

  • Directory Web / UI Design
  • Craft CMS, API & Custom Mapping
  • Icon Design

Related projects

View Project

East Sussex 1Space

Brand identity, directory design, iconography and marketing support for East Sussex County Council social care and support directory.

View Project

Back Up

Rebrand, web design and graphic design for national spinal cord injury charity Back Up.